Money back guarantee

Industry-Leading Connectivity
Our 7,000 MBit fibre connectivity with 9 leading carriers, means that more people can load your website, faster. It's as simple as that.

99.9% Server Uptime
Many web hosts offer you speed and most promise reliability.

1&1 just guarantees both.

Your Website or eShop created in no time
Using tools like 1&1 WebsiteCreator or the easy set up wizards, your website/eShop will be online quickly and simply - including a professional layout and design.

Fair Pricing: No Hidden Charges
The quoted prices are all inclusive with no hidden charges, e.g. there are no "release fees" if you find you want to change.

Express Support
If you have a question or problem, our professional support team will resolve it within one working day.

Best Value for your money
Our all inclusive packages contain the most advanced and user friendly services available today, at a price that no one else can offer you.

No binding contract
Termination anytime. Even after the 60 day money back guaranteed has expired, you can still terminate anytime.

100% satisfaction guaranteed. If you are not completely satisfied, for whatever reason, we will refund all of your money. No questions asked.

Please note:
There is no refund for a domain registration and software shipping fee. 1&1 considers that customers upgrading from an existing package have already experienced the 60 Day Money Back Guarantee.

The 60 day Money Back Guarantee starts on the date of initial registration.